Yes. Our EV charger possesses a robust structure. It reaches(up to) the IP65 level of ingress protection and IK10 level of impact protection to resist the corrosive environment. 

Sorry, we suggest the user contact a professional electrician for installation to avoid potential safety hazards.

Because during the charging session, a few factors will influence the output. Here is some potential reason:

①The BMS(Battery management system) of the car controls the charging session.

②The Max allowed current was set and limited through your APP.

For more details, please query the after-sales service: support@en-plus.com.cn

The charging speed is determined by three factors working in conjunction: the On Board Charging (OBC) System, the maximum current allowed by the charging cable, and the EVSE. As an illustration, if the OBC's maximum allowed current is 7kw and the battery capacity is 60KWh, it would take approximately 8 hours to charge the battery fully.

During the charging session, it is not possible to unplug the EV charging socket as it will be locked for safety reasons. To unplug the socket, please stop the charging first.

Don't hesitate to get in touch with us at

Business Inquiry: sales@en-plus.com.cn

Customer Support: support@en-plus.com.cn

Dynamic load balancing is a technique that distributes the electrical load across multiple charging stations based on real-time demand. This helps prevent the electrical grid's overload and ensures that each charging station receives appropriate power.

Dynamic load balancing technology can help distribute the available power among multiple EV chargers in real-time, optimizing available power and reducing the risk of overloading the grid. This can help prevent power outages and reduce the need for costly grid upgrades. Additionally, dynamic load balancing can help reduce charging times and improve the overall charging experience for EV drivers, making it a valuable feature for both residential and commercial charging applications.

We can customize EV charging solutions for all types of EVs.