Since EN Plus was founded, it has stayed focused on a few core principles: unparalleled product quality , responsive service and a great charging experience. These elements are in our solutions and in the mind of everyone. In this post, we explain why these principles are so important to us and how we bring them out into the charging industry through our work.
Many companies begin their EV charging journey by installing some stations to pursue their sustainability initiatives and provide charging to employees, customers or residents who drive electric. While installing some stations for those drivers is relatively simple, a long-term plan is also needed as more people will inevitably drive electric.
With the increase of electric vehicles, many facilities have not anticipated how fast their parking lots will change and the demand for EV charging will increase. Access to charging makes people much more likely to go electric, so installing just a few stations can accelerate growth in EV drivers and need for charging. Very quickly, the question becomes: how to scale smoothly without added complexity and cost?
EN Plus knows that software is the key to scaling. From the start, it had insisted on networked EV charging for a better experience and simpler scalability. A networked charging station means that businesses can use software to apply specific policies about who can access the station, and what if any fees are assessed for charging or parking, as well as use an assortment of tools to manage many chargers and many drivers. It has believed in the importance of software since the beginning, and built the largest EV charging network in Shenzhen, with millions of charging service orders, by staying focused on the experience and simplicity for both businesses and drivers.
There are several important areas where our software enables scaling: station management, pricing and vehicle management. Taking a look at each of these areas helps show in more detail how complex EV charging can get and why software is the key to scaling.
Maximized Utilization of Station Hardware
Any EV charging stations deployment will need to grow to support the increasing number of EV drivers. This growth requires carefully planning both how to deploy additional station hardware and how to maximize the use of the initial hardware through policies and tools administered through software. Growth in demand is real, and it’s much more expensive to dig up your parking lot twice to install more hardware later on.
Software makes EV charging hardware more useful in many ways. It’s what allows EV charging stations to not just show up in the apps that drivers use to search for a place to charge, but show up in the exact right location, with accurate info about whether the station is currently in use. It’s also what lets businesses choose who can charge and when.
Find the right ratio of drivers to charging ports, you can rely on software to maximize an EV charging investment and satisfy drivers. For example, EN Plus offers station status, a functions allowing drivers to sign up for the nearest available spot and check the nearby stations available.
Pricing Keeps Stations in Use
Organizations often want to offer EV charging for free to customers and employees. However, smart pricing policies for EV charging can be extremely effective for enabling the most drivers to have access to EV charging stations. Some solutions may make it possible to charge a flat fee, but we’ve found that it’s important to be able to set different fees over time—adding a parking fee after a car is done charging, for example—and for different groups of drivers. You might want to offer charging to employees for free, but charge members of the public a small fee. We can handle all pricing configuration, setting up appropriate pricing is helpful to efficient scaling.
Keep Drivers Happy at Scale
When it comes to EV drivers, a mobile app is the key. Our app shows drivers everything they need to know: where EV charging stations are, if they’re available, how much it costs to charge and how much energy they’ve added. Easy access to this important information puts EV drivers at ease, validates their choice to go electric and gives them the confidence to travel farther. Plus, all our charging works everywhere drivers need it—at home, at work and on a trip. Without an app to help drivers find them and see their charge, EV charging won’t get used and consequently won’t be worth the investment.
With integrated systems, there are fewer points of failure and more opportunities to implement more sophisticated features. Taking the time to tie together third-party hardware and multiple software systems can be cumbersome. So we make it seamless from the start. Much like trying to get through an IKEA store backwards, skipping the software step just doesn’t work for EV charging. Everything has to start with the software, how it will be managed and how drivers will use it. Without these details, individual businesses and EV charging networks simply can’t scale.
Post time: Dec-02-2020